Law Enforcement Guide

Safety Hub

Law Enforcement Guide

About Yubo

Yubo is a social network that millions of people around the worlduse to make friends.

Yubo users can meet new people, chat one-to-one or in groups and connect through live video streaming.

Developed and operated by Paris-based Twelve App SAS, the Yubo app is available to download for free on the App Store and Google Play.

Safety on Yubo

Twelve App takes the safety of Yubo users very seriously and understands that it has a special responsibility to young people who use the app.

Yubo has a minimum age limit of 13, community guidelines, innovative technical tools and human moderators to help reduce risk. Yubo is also a member of the Internet Watch Foundation (IWF) and supports its goal of combatting child exploitation online.

Please visit the Yubo website at and select Safety Centre, Parents Guide, Teens Guide, Community Guidelines or FAQs for further information.

Data retention

Twelve App collects and stores user information in accordance with the Yubo Terms of Service at

This includes the user’s name, date of birth, phone number, gender, location and photos.

Legal framework

Twelve App is committed to co-operating with law enforcement investigations where consistent with applicable law.

Headquartered in Paris, France, Twelve App discloses user data in accordance with its Terms of Service and applicable French law.

In accordance with the French Data Protection Act No 78-17 of 6 January 1978, as amended, Twelve App may be required to provide Yubo user data to the French law enforcement authorities (e.g. the judicial, police or gendarmerie administrations) when requested.

Twelve App will not respond to requests for information by private parties, such as civil litigants, unless they are in accordance with a valid legal process.